DSP Concepts Privacy Policy

Updated 07.18.2022

At DSP Concepts, we recognize that your privacy is important. We are posting this Privacy Policy to establish our commitment to your privacy and the security of your information. Please read this privacy policy carefully. By accessing or using our website, you acknowledge that you have read, understood and consented to this Privacy Policy.


Table of Contents

Scope of This Policy

European Union Residents
California Residents
Third Party Websites

Information We May Collect

Information You Provide to Us
Information We May Collect Automatically; Cookies 

Social Media Features; Widgets

How We May Use Collected Information

Sharing Your Personal Information

Your Rights and Choices

Account Information
Promotional Communications
Cookies and Other Tracking Technologies
Blogs and Forums
European Union Residents
California Residents

International Transfers

Children’s Privacy

Changes to this Privacy Policy

Contacting Us


Scope of This Policy


This Privacy Policy explains how DSP Concepts collects, uses and shares information about you when you interact with DSP Concepts, including through our website and when using our products and product-related services. It lets you know what rights and choices you have regarding our use of your information and how you can access and update that information. In all such instances, DSP Concepts, or its contractors, agents or representatives who are working on our behalf, will be the controller of such information (that is, we will have the control over deciding why and how to process the information).

European Union Residents

If you are a resident of the European Union, then, to the extent that the information we collect and use is your personal data, DSP Concepts will process and transfer your personal data when we have an adequate legal basis to do so. This means we collect, use and transfer your personal data where:

  • you give us consent to collect, use or transfer the personal data for a specific purpose;
  • we need to process your personal data to provide you with our services;
  • we need to process your personal data to comply with a legal or contractual obligation; or
  • our collection, use or transfer of your personal data satisfies a legitimate interest (which is not overridden by your data protection interests).

For additional notices, and rights and choices, specific to European Union residents, please see the “Your Rights and Choices – European Residents” and “International Transfers” sections of this Privacy Policy below.

California Residents

For notices, and rights and choices, specific to California residents, please see theYour Rights and Choices – California Residents” section of this Privacy Policy below.

Third Party Websites

Our website may contain links to other websites. The information practices and the content of such other websites are governed by the privacy policies or statements of such other websites. We encourage you to review the privacy statements of such other websites to understand their information practices.

Information We May Collect

Information You Provide to Us

We will collect information that you provide to us when you communicate directly with DSP Concepts, for example when you:

  • request information or materials about DSP Concepts or our products;
  • fill out a form;
  • create an account;
  • order our products and product-related services;
  • request support;
  • apply for a job;
  • participate in any blogs, forums or any other interactive features; and
  • communicate with us via third party social media sites

When communicating with DSP Concepts for the above or any other purposes, the types of information you may voluntarily provide may include:

  • first name and surname;
  • user name and password;
  • mailing address;
  • country of residence;
  • telephone number;
  • email address;
  • transaction and payment information, including credit card, billing and delivery information;
  • employer name and job title;
  • any other information or content necessary to populate your DSP Concepts account; and
  • any other information submitted by you when using our website, blogs, forums, products or product-related services

Information We May Collect Automatically; Cookies

Whenever you access, use or interact with our website or products, we may automatically collect information about you, including:

  • Usage Information. We may collect information regarding how you access, use or interact with our website or products such as:
    • the pages or features you browsed and the time you spent on those pages or features;
    • search terms;
    • the links that you clicked on;
    • event data;
    • crash data; and
    • other similar technical data and statistics

  • Log and Device Information. We may collect information sent by your browser, computer or device such as:
    • your IP address;
    • your general location;
    • the type of browser, computer or device you use;
    • technical information about the means of connection to our website (for instance, the operating system, user settings, the internet service provider utilized and other similar information);
    • the page that led you to the website; and
    • the search terms you typed into a search engine that led you to the website
  • Cookies and Other Tracking Technologies. We may use cookies and other tracking mechanisms to gather information for a variety of purposes. These technologies may provide us with personal information, information about devices and networks you utilize to access our website, and other information regarding your interactions with our website. For more information about cookies and how to disable them, please see the “Your Rights and Choices – Cookies and Other Tracking Technologies" section of this Privacy Policy below.
    • Cookies. We may use cookies to help us to improve our website, improve and customize your experience and preferences, allow you to access and use our website without re-entering your member ID and/or password, understand which areas and features of our website are most popular, and count visits.
    • Web Beacons. We may use web beacons, tags and scripts on our website, or in email or other electronic communications we send to you. These help us deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon. We may receive reports based on the use of these technologies by our third-party service providers on an individual and aggregated basis.
    • Local Shared Objects. We may use Local Shared Objects (LSOs) such as HTML 5 to collect and store information in order to provide certain features on our website. Third parties with whom we may partner with may also use LSOs in order to provide certain features on our website or to display advertising based upon your web browsing activity.
    • Advertising Services Provided by Others. We may partner with third parties to either display advertising on our website or to manage our advertising on other sites. Our third party partners may also use technologies such as cookies, web beacons, device identifiers and other tools to collect information about your use of our website, and other websites and applications, including information such as your IP address, web browser, pages viewed, time spent on pages or in apps, links clicked and conversion information.

Social Media Features and Widgets

Our website may include social media features and widgets. These features may collect your IP address, record which page you are visiting on our website, and set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or hosted directly on the website. Your interactions with these features are governed by the privacy notice of the company providing them.

How We May Use Collected Information

We may use the information that we collect or obtain from you to:

  • administer, operate and provide you with our website;
  • provide you with all DSP Concepts product-related sales support (including processing orders, billings and payments, setting up our services, and advising on account status);
  • provide you with technical support;
  • provide you with requested information and materials;
  • improve our website, products and product-related services, which may include diagnosing problems, developing new features and products, and responding more efficiently to technical support and product-related sales support needs;
  • detect, investigate and prevent activities that may violate our policies, or applicable laws (such as fraud detection and prevention), or that may threaten the security, integrity or availability of our or another party’s products, systems and services;
  • send you emails and other communications providing you with information and updates pertaining to our products and responding to inquiries, questions and/or other requests initiated by you;
  • send you emails, newsletters, information and materials about DSP Concepts and our products;
  • conduct market research about DSP Concepts customers and their interests, and the effectiveness of DSP Concepts marketing campaigns;
  • perform the activities described in the “Cookies and Other Tracking Technologies” section of this Privacy Policy above;
  • act pursuant to your consent for a specific purpose not stated in this policy, such as posting your testimonial along with your name on our website; and
  • aggregate, anonymize and analyze the information for the above stated purposes and for analyzing industry trends and sharing aggregated, anonymized information with third parties for marketing, advertising, research, analytics and similar purposes 

Sharing Your Personal Information

We will not share or disclose your information with any third parties except as described in this Privacy Policy. We may share your information as follows:

  • Vendors, Consultants and Other Service Providers. We may share your information with vendors, consultants and other third-party service providers who are working on our behalf and require access to your information to perform such work. Such parties are authorized to use your information only as necessary to provide services to DSP Concepts and are not permitted to use your information for their own purposes. Third party service providers may include companies that provide:
    • Hosting services;
    • Billing or payment processing services;
    • Customer support and engagement;
    • Notification or communication services;
    • Authentication services;
    • Cyber security and anti-fraud services; and
    • Analytics and assistance in the use, improvement or optimization of our website, products and product-related services 
  • Necessary or Authorized Disclosures. We may disclose your information to a third party:
    • if we believe disclosure of such information is appropriate to comply with any applicable law, rule, regulation, legal process or government request;
    • to implement, perform or enforce our agreements, terms of service or policies;
    • to protect the security or integrity of our products and product-related services;
    • to protect our or others’ rights, property and safety; or
    • with your prior consent or instructions
  • Business Transfers. Information that we collect or obtain from you is considered a business asset. If we merge with or are acquired by another company, or if all or a substantial portion of our assets are acquired by another company, your information will likely be one of the assets that is disclosed during negotiations and transferred as part of the business transfer.
  • DSP Concepts Affiliates. We may share your information between or among DSP Concepts and all current and future parents, affiliates, subsidiaries or other companies under common control and ownership of DSP Concepts, who may act for us for any of the purposes set out in this Privacy Policy.
  • Aggregated or Anonymized Data. We may share and publish aggregated information that does not specifically identify you and is not linked to any of your personal information, such as statistical information about visitors to our website or statistical information about how customers use our products and product-related services.
  • Blogs and Forums. The site may have publicly accessible blogs, user forums and other interactive forums. Any information that you provide in these areas may be read, collected and used by others who access them. You should use caution when deciding whether to disclose your personal information in these areas of your website.

Your Rights and Choices

Account Information

We will retain your information for as long as your account is active or as needed to provide you with technical support or product-related sales support. You may update, correct or delete your information by accessing your DSP Concepts account and modifying your information, or by emailing us at [privacy@dspconcepts.com]. You may deactivate your DSP Concepts account (subject to the terms of any agreement you may have with us) by emailing us at [privacy@dspconcepts.com]. Please note, however, that we will retain and use certain of your information as necessary to comply with our legal obligations or for legitimate business purposes such as resolving disputes or enforcing our agreements. We may also retain cached or archived copies of your information for a certain period of time.

Promotional Communications

You may opt out of receiving promotional and newsletter emails from DSP Concepts by following the opt-out instructions provided in those emails. You may also opt-out of receiving promotional and newsletter emails, and other promotional communications, at any time by emailing us at privacy@dspconcepts.com. If you opt-out, then we may still continue send you non-promotional communications, such as those about your account or our ongoing business relations.

Cookies and Other Tracking Technologies

We currently do not participate in any “Do Not Track” frameworks that would allow us to respond to signals or other mechanisms from you regarding the collection of your information. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this may affect your ability to take full advantage of the availability and functionality of our website. Various browsers may offer their own management tools for removing Local Storage Objects, including HTML5 LSOs.


You may opt out of behaviorally targeted ads anytime by deleting your browser's cookies. In addition, you may opt-out of interest-based advertising from some third-party partners by visiting  http://preferences-mgr.truste.com/http://www.youronlinechoices.eu, or the third-party provider’s websites. Please note that opting-out will only prevent targeted ads so you may continue to see generic (non-targeted ads) after you opt-out.

Blogs and Forums

You may request removal of your personal information from our blogs and community forums by contacting us at privacy@dspconcepts.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

European Union Residents

If you are a resident of the European Union, you have rights in relation to your personal data processed by DSP Concepts. You may exercise such rights by emailing us at [privacy@dspconcepts.com]. The rights that you have, as an EU resident, in relation to your personal data processed by DSP Concepts include the following:

  • Access. You may request access and review of personal data at any time. You can also request the following information:
    • How we collect and use your information and why;
    • The categories of personal data involved;
    • How long we use or store your personal data; and
    • The manner in which we determine relevant personal data retention periods
  • Rectification. You may request that any incorrect personal data be corrected or otherwise rectified.
  • Objection to Use; Erasure. In certain situations, you may object to the use or export of your personal data and request that we erase or stop using or exporting your personal data.
  • Withdrawal of Consent. Where we rely on your consent to process your personal data, you may withdraw your consent at any time. This will not affect the lawfulness of processing prior to the withdrawal of your consent. At any time, you can request that we stop using your personal data for direct marketing purposes.
  • Complaints. You may raise questions or lodge a formal complaint with your local EU supervisory authority if you have questions or a complaint about any processing of your personal data being conducted by us.

California Residents

If you are a resident of California, you have rights in relation to your personal information processed by DSP Concepts. You may exercise such rights by emailing us at [privacy@dspconcepts.com]. The rights that you have, as a California resident, in relation to your personal information processed by DSP Concepts include the following:

  • California’s “Shine the Light Law”. Under California’s “Shine the Light Law” (Cal. Civ. Code § 1798.83), California residents may request and obtain from us, once a year, free of charge, a list of third parties, if any, to which we disclosed certain of their personal information for direct marketing purposes during the preceding calendar year and the categories of personal information shared with those third parties. They may also choose to opt-out from DSP Concepts’ disclosure of personal information about them to third parties for direct marketing purposes.

How We Protect Your Information

We maintain reasonable and appropriate technical and organizational measures to protect against the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to your personal information which may be stored, transmitted or otherwise processed on or by our website or products. Please be aware, however, that no security controls are 100% effective and no method of transmitting information over the internet or storing information is completely secure. Therefore, DSP Concepts cannot, and does not, ensure, guarantee or warrant the security of any information, including your personal information.


We will make any legally required disclosure of any breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to your personal information. Such disclosure will be made without undue delay and as required by applicable data protection laws, consistent with the legitimate needs of law enforcement or any measures reasonably necessary to determine the scope of the breach and restore the reasonable integrity of the data system.

International Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to provide your information to us, we may transfer your information to the United States and process it there. Your use of our website followed by your submission of any information represents your consent and agreement to that transfer.

If you are established in the European Economic Area (“EEA”) or Switzerland, you understand and acknowledge that DSP Concepts may transfer your information that is personal data outside of the EEA or Switzerland for processing. If such personal data is transferred from the EEA or Switzerland to other countries not deemed adequate under applicable data protection law, then DSP Concepts offers the Standard Contractual Clauses approved by the European Commission in order to ensure adequate protection for such personal data in accordance with the requirements of the European Union General Data Protection Regulation (“GDPR”). Upon your explicit written request, DSP Concepts will execute such Standard Contractual Clauses if necessary to meet the requirements of the GDPR.     

Children’s Privacy

We recognize the importance of protecting children’s online privacy. Our website and products are not designed for or marketed to children. We do not knowingly collect or ask for information from such individuals. If you are under 13 years of age, please do not use our website, or send us any of your information. If we learn that we have collected information from an individual under 13 years of age, we will take steps to delete such information from our files as soon as possible. Please contact us at [privacy@dspconcepts.com] if you believe we might have information from or about a person under 13 years of age.

Changes to this Privacy Policy

We may update this Privacy Policy at any time. We encourage you to frequently check this page for any changes. We may notify you of such change through your use of our service or by sending you an email or other notification. Your continued use of our website after any changes will constitute your acknowledgement and agreement to the updated Privacy Policy.

Contacting Us

If you have any questions or concerns about this Privacy Policy or DSP Concepts collection and handling of your information, please contact us at one of the following:

Email: privacy@dspconcepts.com

Phone: [             ]

DSP Concepts, Inc.
3235 Kifer Road, Suite 100
San Clara, CA 95051
ATTN: Privacy